Frequently Asked Questions

How do I get a new connection?

Use the New Connection option on the website or contact SAMYAK support. Availability and installation requirements depend on the service area.

How do I choose a plan?

Choose a speed and duration that match your household, work, streaming and gaming requirements. Check the current plan page for applicable pricing.

How can I make a payment?

Use the payment flow shown on the SAMYAK website and retain your transaction/UTR details for confirmation.

What should I do if my internet is slow?

Restart the router, check whether the issue affects multiple devices, test using a wired connection where possible, and contact support if the problem continues.

How do I register a complaint?

Use the Complaint/Support option on the website or contact the support numbers listed on the Contact page.